FREQUENTLY ASKED
QUESTIONS.

• Yes — these are authentic brands served in K–12 schools.
• Rectangle Pizza, Fiestadas, Super Donuts, MaxStix & more.
• Built for pure lunchroom nostalgia.

• Because this IS school lunch food.
• We source authentic school lunch products — not grocery-store copycats.

• Absolutely.
• Perfect for nostalgia gifts, birthdays, college students, care packages & anybody who misses their old school lunch favorites.

• Processing time: 3–5 business days.
• Transit time: approximately 2–3 business days.
• Frozen orders normally ship Monday–Wednesday.

• Items may arrive frozen, partially frozen, or still cold/cool to the touch.
• If the food is still cold or cool to the touch, place it in your freezer promptly.
• If your frozen food arrives warm, do not consume it. Contact us as soon as possible so we can review the shipment.

• Orders are packed in insulated packaging with dry ice and/or frozen gel packs.
• The packaging is designed to help keep your food cold during frozen transit.
• Dry ice naturally evaporates, so there may be little or no dry ice remaining when your package arrives.

• No, but we recommend bringing frozen packages inside as quickly as possible after delivery.
• Do not leave frozen-food boxes outside for extended periods.

Because our products are frozen and perishable, we generally cannot accept physical returns of food products once they have shipped.

But if something isn't right with your order, please contact us.

Damaged, incorrect, or unsafe deliveries can be reviewed by our team to determine the appropriate resolution.

If you need to cancel your order, contact us as soon as possible.

If your order has not yet entered packing or shipping, we will review whether the cancellation can still be completed.

Once an order has been packed for shipment or shipped, cancellation may no longer be possible.

Email support@theschooldaze.com as soon as possible.

Please include:

• Your order number.
• A description of what happened.
• Photos of the shipping box, packaging and affected products when applicable.

This helps us review the issue as quickly as possible.

• Most items are prepared directly from frozen.
• Cooking instructions vary by product, so follow the preparation directions provided with the product whenever available.
• Oven or air-fryer preparation works well for many School Daze favorites.

• If your food arrives frozen, partially frozen, or still cold/cool to the touch, place it into your freezer promptly.
• If the food arrives warm, do not consume it. Contact School Daze support as soon as possible.